Support

How to send Error Report (Windows) If you encounter errors with the program. Click on the menu icon and select “Send error report…” item. Type brief description of the issue. Click Send. The report will include program log and your email. Microsoft .NET Framework installation problems If Microsoft .NET Framework

For how many users do I have to pay? You will be charged for all team members on your Team page except archived. Account owners are free unless they track their own time. For example you have 6 people on your Team: 5 employees (1 of them archived) and yourself

How to add employee? Assuming you’ve started the free trial – go to your Team page, type the email into “Add new employee by email” box and press Invite button. The new employee would receive an email asking them to sign in into ScreenshotMonitor.com with the email you’ve

Explain ScreenshotMonitor in a few words please ScreenshotMonitor is a time tracking / screenshot monitoring tool used by freelancers, remote and in-office employees to get a clear picture of time and money spent on each project, client and task. Employees start monitoring using a lightweight desktop application. The tracked time, screenshots,

How to automate reports? On Reports page you have an option to run reports for any number of users,  save it, download PDF, Excel and email reports on schedule. What information is being collected? The app collects job’s Start and Stop time, screenshots (images), IP address, activity level, active