All posts by Ross Sudentas

Edit notes in Screenshot Monitor

If you are using Screenshot Monitor for time tracking, you usually select a project that you are working on and type a note that describes what you are doing. Let’s say in a few minutes you want to add a few more words to the note. If you add something to the note and hit enter – the app will create a new task. But what if you just wanted to edit the running task? To edit the task, right click on it (in the list of recent tasks) and select “Edit on website” (you can do it with a current or past tasks):

Edit notes - app

This will bring you directly to Task editing window on  the website – here you can add additional comments to the selected note:

Edit notes - web

Time tracking automation

If you have employees working in an office, chances are that at a very basic level you want them to punch in when they come to work and punch out when they leave. 

Time cards are antiquated and prone to human error. And contemporary time tracking software allows you to automate this process in such a way that your employees do not need to do anything at all to track their timeScreenshotMonitor automatically starts time tracking when user touches a computer and stop when user walks away. (You have to check the options “Automatically start tracking” and “Lunch on Windows startup” for this to work)

SSM-AutoStart

ScreenshotMonitor has an additional advantage on tracking time for a specific project, adding notes for the current task, taking periodic screenshots at random intervals – all of this can be safely ignored or turned off and the program would function as an automatic time tracker with absolutely no input from employees.

The time for all employees is collected on the website, so a company manager can have a complete picture and reports of all the work through a control panel (using just a browser).

The downside may be that it is applicable for employees who primarily work on a computer, but it is the case for the majority of current office jobs.

Why Screenshot Monitor will always allow employees to delete their screenshots?

Screenshot Monitor allows employees to delete their screenshots and there is no option to limit that. The primary reason for this is privacy – it is important that employees have full control to delete whatever information they submit – no matter if they are in Europe or India.img003Yes, monitoring may feel intrusive and most employees would prefer to have none. But even when working on company’s computers, there should be some level of privacy guaranteed to employees. (We have talked about ethical employee monitoring in details before).

Companies can actually benefit from this. As long as employees know that they are in control of their screenshots, they will see the monitoring as fair and it will be easier for them to accept it in their work.

There may be some private information on screenshots that employees may not want to share. An employee may just have forgotten to stop the tracking while doing something personal. They can click “Delete” icon on a screenshot and it will be gone forever along with the corresponding period of time. Managers can do the same. The fact that something was deleted will be logged in “Change History” (you can find link at the bottom of every Timeline page).

We are fully aware that by allowing employees to delete the submitted data we may alienate some of the clients, but the remaining customers will be certain that they treat their employees with respect.

10 jobs in highest risk of outsourcing

Call CenterThe word outsourcing has transformed from something that was never heard of to a common business practice that allows companies to save tons of money by shipping the jobs overseas. In a global economy if someone can do the same job for a smaller amount of money – why not let the free market decide who get the job? – that is the argument we hear from the business side. And disregarding if you agree with it or not, the reality is that outsourcing is here to stay and it may be your current or future job that is going to be outsourced.  Is your job at risk, should you fear or embrace outsourcing? Let’s look at the  jobs in the highest risk of being outsourced.

Below are the 10 jobs in highest risks of outsourcing

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Employee monitoring software – how to use it properly

MonitoringEmployee monitoring software has become commonplace. Many apps take monitor screenshots, capture keystrokes and mouse movements, monitor active applications and visited sites and, in extreme cases, can even take pictures using webcam (see How to detect Employee Monitoring). It seems to be fair to track what your employees do when they are being paid for their time. After all, if they exchange their time for money, it seems fair for the employer to know what they are paying for. So, why does it still feel morally inappropriate in some cases? The question is far from being just theoretical. If a wrong decision is made, a company may suffer from lawsuits, experience a backlash and overall productivity drop (opposite from what was intended) from their employees or suffer damage to the company’s image. Let’s review in more detail what employee monitoring practices can be considered valid and what should be avoided.

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